Privacy Policy
Effective date: October 11, 2026
This Privacy Policy explains how Out Shine Web Design ("we", "us", "our") collects, uses, and shares information when you visit https://outshinewebdesign.com (the "Site") or contact us. By using the Site, you agree to the practices described here.
1. Who we are
Out Shine Web Design
Louisville, KY
Email: [email protected]
Phone: (859) 516-8410
2. Information we collect
Information you give us
When you submit a form on the Site, call, text, or email us, we collect the details you provide, which may include:
- Name
- Business name
- Email address
- Phone number
- Anything you write in your message
Please do not send us sensitive information, such as health details, financial account numbers, or government ID numbers, through the Site.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including:
- IP address and approximate location (city or region)
- Browser type, device type, and operating system
- Pages viewed, time spent, and links clicked
- The website or ad that referred you to the Site
- Cookie and device identifiers
3. How we use information
- To respond to your inquiries and provide quotes
- To provide our services and fulfill our agreements with you
- To send you information about your project or request
- To understand how visitors use the Site and to improve it
- To measure and improve our advertising
- To protect the Site against spam, fraud, and abuse
- To comply with legal obligations
4. Cookies, analytics, and third-party services
We use the following third-party services, which may set cookies or collect information about your visit under their own privacy policies:
- Google Ads – measures whether our ads lead to visits and inquiries, and may show our ads to people who have visited the Site. Google uses cookies and advertising identifiers for this purpose. You can control ad personalization in Google Ads Settings. See also how Google uses information from sites that use its services.
- Cloudflare – hosts and secures the Site, provides privacy-focused traffic statistics and runs the spam check on our forms.
- Google Fonts – delivers the typefaces used on the Site, which means your browser requests them from Google and Google receives your IP address.
Most browsers let you block or delete cookies in their settings. If you block cookies, some parts of the Site may not work as intended.
5. How we share information
We do not sell your personal information for money. We share information only:
- With service providers that help us run the Site and our business, such as the services listed above and our email provider
- With analytics and advertising partners, as described in Section 4
- When required by law, or to protect our rights, our customers, or the public
- As part of a merger, sale, or transfer of our business
Text messages
If you give us your mobile number and agree to receive texts, we may send messages about your request or appointment. Message and data rates may apply. Reply STOP to opt out at any time. We do not share mobile numbers or text message consent with third parties for their marketing.
6. How long we keep information
We keep inquiry and client information for as long as needed to respond to you, provide our services, and meet legal, tax, and accounting requirements. Analytics data is kept according to the retention settings of the services we use.
7. Security
We use reasonable technical and organizational measures to protect your information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing [email protected]. We will respond within a reasonable time and will not treat you differently for making a request.
Depending on where you live, you may have additional rights under state law, such as the right to opt out of targeted advertising. To exercise them, contact us at [email protected] and use the opt-out links in Section 4.
Do Not Track: the Site does not currently respond to browser "Do Not Track" signals.
9. Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
10. Links to other websites
The Site may link to websites we do not operate. We are not responsible for their content or privacy practices.
11. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised. Continued use of the Site after a change means you accept the updated policy.
12. Contact us
Questions about this policy or your information? Contact Out Shine Web Design at [email protected] or (859) 516-8410.